Did you know you can help the customer by pairing their Bluetooth phone prior to retail handover?

When pairing a customer’s InControl Touch Pro infotainment system to a Bluetooth phone for the first time, the system displays the phone name as a type of (hexadecimal) code. For example, the car may display “54-40-AD-55-CC-85” instead of some-thing more familiar, like “David’s Phone.” This may lead to customer confusion.

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However, the vehicle displays the correct name after the ignition is shut down and during all subsequent drive cycles.

In order to eliminate any customer inconvenience, Retailer personnel should pair the customer’s phone, restart the vehicle and check functionality prior to handover.


Demonstration video on YouTube

To learn more, watch a demonstration video on YouTube.